Privacy Policy

Effective Date: January 21, 2025

At Rainbow Moose 3D Prints ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase.

Information We Collect

We collect the following types of information when you interact with our website or services:

1. Personal Information:

   • Name

   • Email address

   • Shipping and billing addresses

2. Payment Information:

   • Payments are processed through Stripe, a third-party payment processor. We do not store your payment details on our servers. For more information on Stripe’s privacy practices, please visit their privacy policy.

3. Website Data:

   • Cookies and browsing data (e.g., pages visited, time spent on our website).

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Fulfillment:

   • To process and deliver your orders, including confirming your purchase and providing customer support.

2. Customer Communication:

   • To inform you about new products, promotions, or updates related to our business. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities:

1. Service Providers:

   • Stripe for payment processing.

   • HubSpot, where we store and manage customer information securely.

2. Legal Obligations:

   • We may disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies may collect:

• Session data

• Browser type

• Usage statistics

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Data Storage and Security

1. Data Storage:

   • Your information is stored securely on our CRM servers at HubSpot.

2. Security Measures:

   • We implement encryption and access controls to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

3. Data Retention:

   • We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

1. Access and Correction:

   • You may request access to your personal data or ask for corrections if any information is inaccurate.

2. Data Deletion:

   • You can request the deletion of your personal data at any time by contacting us at skye *at* rainbowmoose.com.

3. Opt-Out:

   • You can opt out of marketing communications by clicking the unsubscribe link in our emails.

International Sales

While our primary market is the United States, we may process orders from other countries. By making a purchase, you agree to your data being stored and processed in accordance with this Privacy Policy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material updates by posting the revised policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Rainbow Moose 3D Prints Email: skye *at* rainbowmoose.com